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RentCafe Privacy Statement

By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you acknowledge you have read and understand the latest version of the RentCafe Privacy Policy (posted at https://resources.yardi.com/legal/rentcafe-privacy-policy/), which describes RentCafe’s privacy practices and will be updated from time to time. The property may have its own Privacy Policy that describes the property’s privacy practices.

PRIVACY POLICY FOR PERSONAL INFORMATION OF RENTAL APPLICATION AND RESIDENTS
           

We are dedicated to following all federal and state laws regarding the protection of your personal information. The purpose of this policy is to outline some of our procedures relating to the confidentiality and security of personal information, including social security information, disclosed to us by existing and prospective residents. If you ever have concerns about this issue, please feel free to share them with us.
           

How personal information is collected

      

You will be asked to furnish some of your personal information when you apply to rent from us. This information will be on the rental application form or other document that you provide to us or to an apartment locator service, either on paper or electronically.
           

How and when information is used

      

We use this information only for our business purposes involved in leasing a dwelling to you. Examples of these uses include, but are not limited to, verifying statements made on your rental application (such as your rental, credit and employment history), reviewing your lease for renewal and enforcing your lease obligations (such as to obtain payment for money you may owe us in the future).
           

How the information is protected and who has access

   

We allow only authorized persons to have access to your personal information, and we keep documents and electronic records containing this information in secure areas and systems.
           

How the information is disposed of

     

After we no longer need or are required to keep your personal information, we will store or destroy it in a manner designed to prevent unauthorized persons from accessing it. Our disposal methods will include shredding, destruction or obliteration of paper documents and destruction of electronic files.
           

Locator services

        

If you found us through a locator service, please be aware that locator services are independent contractors and are not our employees or agents. You should require any locator services you use to furnish you with their own privacy policies.

 

Tier 1 · 80% AMGI
Max household income
$96,880


Tier 2 · 140% AMGI
Max household income
$169,540

How it works

1. Check your income tier

Add up the gross annual income for everyone in your household and compare it with our current 80% AMGI and 140% AMGI income limits.

2. Apply & complete screening

Complete our standard online application and initial screening process.

3. Verify eligibility

Provide the income and other verification requested by the leasing team to confirm Essential Housing eligibility.

4. Compliance review

Once required information is complete, the file moves through the applicable Essential Housing/HFC compliance review and final approval process.

Income and rent limits are subject to change. Contact the leasing office for current limits and full rental criteria. Equal housing opportunity.



Who is Essential Housing For?

  • Educators
  • First Responders
  • Healthcare Workers
  • City Employees
  • Hospitality and Service
  • Young Professionals

What to have ready before you apply

Be prepared to provide documentation that verifies household income and, when applicable, other income or assets. Our leasing team will explain exactly what is needed based on your household and income type after you begin the application process.

Approval timeline

48 hours

Initial onsite screening

Typically completed within 48 hours of your application.

7 business days

Compliance review

Essential Housing/HFC compliance review is typically completed within 7 business days after all required documentation is submitted.

Corrections, missing documentation, or additional verification may extend the timeline. Timeframes are typical and not guaranteed.


Questions?

Have any questions about the process? Our leasing team is here to help! Please call us at 972-914-1255